Terms of purchase

These terms apply to every order placed on xopizza.rs. The seller is Ivana Dimić pr Picerija Pizzaxo Niš, Karadžićeva 12/1, 18000 Niš. The registration number, tax number, activity and contact details are listed at the bottom of every page. By placing an order you confirm that you have read and accept these terms. What we sell. The Menu page lists the pizzas, sandwiches, salads, sides and drinks we prepare and sell, each with its ingredients and price. Photographs are illustrative. Prices. All prices are final and in Serbian dinars (RSD) - there are no further charges apart from delivery, which is shown separately. The amount you pay - with extras, discounts and delivery - is shown on the order review before you send it, and that is the amount that applies. Ordering. Choose your items, delivery or collection and how you pay, enter your contact details and send the order. A confirmation that the order was received arrives by email straight away, listing the items, quantities, unit prices and total. The order is accepted when the kitchen confirms it, and we then tell you when to expect it. You can follow it on the page linked in the email. How you can pay. Cash to the courier on delivery; cash or card at the shop on collection, where offered; or by card online (Visa, Mastercard, Maestro, DinaCard), when that option is shown on the order review. Paying by card online. You enter your card details on Raiffeisen Bank's secure page, not on our site - we never see or store them. The payment is protected by Visa Secure and Mastercard Identity Check. The amount is charged in dinars. The order reaches the kitchen only once the bank confirms the payment. We tell you the outcome, successful or not, on screen and by email. Currency conversion. All payments are made in Serbian dinars (RSD). If your card is linked to an account in another currency, the amount charged is converted into that currency at the rate the card schemes (Visa, Mastercard) apply, so it may differ slightly from the amount shown on the site. Delivery. The area, fee and delivery time are described on the Delivery page. Cancellations, refunds and complaints are described on the Refunds and complaints page. Food is prepared to order and does not keep, so the right to withdraw from a distance contract does not apply to it (Consumer Protection Act). Allergens. Ingredients are listed with every item. If you have an allergy or intolerance, say so in the order note or call us before ordering. Privacy. How we use the details you enter is described on the Privacy page. Contact. Phone 063 424 333, email office@xopizza.rs.